Privacy Agreement

1. General Provisions

1.1 The developer of LucyX App (hereinafter referred to as "APP", "we", "us", "our", etc.) attaches great importance to your privacy and personal information protection. The official email address of the LucyX App is lucyx1021@gmail.com.

1.2 The purpose of this Privacy Agreement is to clarify our specific practices for collecting, using, storing, and protecting your personal information during your use of the APP.

1.3 Before you use any services provided by the APP, please be sure to carefully read and fully understand all the contents of this Privacy Policy. Once you start to use the APP, you are deemed to have read, understood, and accepted all the terms of this Agreement.

1.4 We reserve the right to make changes to this Agreement at any time. The revised Agreement will be effective immediately upon posting on the App without notice. If you do not agree to the revised Agreement, please stop using the App immediately.

2. Collection of Personal Information

2.1 Collection of registration information

• Authentic and valid personal information provided by you when registering an account, such as your name, email address, etc.
• Other personal information that you voluntarily provide during the use of the APP, such as your age, gender, place of residence, etc.

2.2 ollection of Usage Information

• Usage records generated when you use various functions of the APP, such as the content of the information you send.
• Device information when you use the APP, such as device model, operating system version, IP address, etc.
• Your operation information on the APP, such as clicking, browsing, searching, etc.

2.3 Collection of Social Information

• When you log in to the APP through your social media account, we may obtain some of your public information on the social platform, such as your profile picture and nickname.
• When you share content to social media platforms through the APP, we may collect your social account information.

2.4 Installation information of other apps on your phone - Software installation list

• Used to check whether you have installed the relevant payment app before payment.
• Help you complete the operation of patrons.

3. Use of Personal Information

3.1 Provision of Services

• We will use the registration information you provide to create and maintain your user account.
• We will provide you with a chat function.

3.2 Service Improvement

• We may analyze your usage information to understand user needs and optimize product features and user experience.
• We may collect your feedback on the App to continuously improve the quality of our services.

3.3 Security

• We may use your device information to diagnose and resolve technical problems and ensure the stability and security of the Services.
• We may verify your identity to prevent fraud.

3.4 Legal Compliance

• As required by laws and regulations, we may disclose some of your personal information to cooperate with the investigation or law enforcement of relevant authorities.
• In order to protect the important legitimate rights and interests of you or others, we may voluntarily disclose your necessary information.

4. Sharing of Personal Information

4.1 Service Provider Sharing

• We may share some of your personal information with third parties who provide technical support, data analysis, and other services to improve service quality.
• We enter into confidentiality agreements with these service providers, requiring them to keep your information strictly confidential and not to use it for any other purpose.

4.2 Sharing as required by law

• We may provide your personal information to relevant authorities if required by law, regulation, or regulatory authority.
• In order to safeguard the public interest or the major legitimate rights and interests of you or others, we may actively disclose your necessary information to relevant parties.

4.3 Business Transfer and Sharing

• In the event of a change in the company's equity, merger, or acquisition, we may provide your personal information to the new right holder.
• The new right holder will continue to fulfill its obligations under this Agreement regarding the protection of personal information.

4.4 Anonymous Information Sharing

We may anonymize part of your usage information, strip off your personally identifiable information, and use it for purposes such as big data analysis and academic research.

5. Storage of Personal Information

5.1 Storage Security

• We will take security measures that comply with industry standards, such as encrypted storage and access control, to protect your personal information.
• We will regularly check the effectiveness of information security measures and upgrade and improve them accordingly.

5.2 Retention period

• Your personal information will only be kept for as long as is necessary to achieve the purposes for which it was collected.
• We will retain your necessary information for the period required by laws and regulations to comply with relevant legal obligations.
• Once your personal information exceeds the retention period or meets the conditions for deletion, we will delete it permanently in a timely manner.

5.3 Overseas Storage

• We may store your personal information on servers outside the United States.
• In such cases, we will ensure that your information receives an equal or greater standard of protection than in the United States.

6. Rights to Personal Information

6.1 Inquiry and access

You have the right to inquire and access your personal information stored by us at any time and to understand how the information is used.

6.2 Correction and Deletion

• If you find that the personal information stored by us is incorrect, you have the right to request us to correct it without delay.
• You also have the right to request us to delete your personal information, unless otherwise provided by laws and regulations.

6.3 Withdrawal of Consent

You have the right to withdraw the consent previously granted to us to collect and use your personal information at any time. However, withdrawing your consent may affect your use of some of the functions of the APP.

6.4 Complaints and Suggestions

If you have any questions or suggestions about our personal information protection measures, you are welcome to contact us at any time through the feedback channel of the APP. We will respond in a timely manner and take appropriate action.

7. Cookies and Web Tracking

7.1 Use of Cookies

• In order to improve your experience, we may store cookies and other technologies on your device.
• Cookies are only used to improve the functionality of the service and are not used to track your private information. You can manage cookies in your device settings if you wish.

7.2 Web Tracking

• We may use web analytics tools, such as Google Analytics, to collect data about your usage in order to optimize product performance.
• These tools may serve content such as advertising on your device, but will not be linked to your personal information.

8. Protection of Minors

The Services are not intended for individuals under the age of 18 and we value the protection of minors. If we discover that a minor is using the App, we will block their access and cancel their account after fact-checking, or ban them from using it. If you have reason to believe that a minor under the age of 18 has provided us with personal information through the Services, please contact us and we will endeavor to remove that information from our databases.

9. Third-Party Services

9.1 The APP may provide you with the function of linking to third-party services, such as social sharing, etc. These third-party services are subject to their own privacy policies.

9.2 We have no control over or influence over the privacy practices of these third-party services. When you use these services, please be sure to read and understand their privacy policies carefully.

10. Disclaimer of Warranties

10.1 Although we have taken reasonable security measures, your personal information may still be subject to unauthorized access, use, or disclosure due to factors such as technical limitations or force majeure.

10.2 We will do our best to remedy the leakage of personal information caused by the foregoing reasons, as well as any loss or injury caused thereby, but will not assume any legal responsibility for this.

10.3 You should keep your account and password safe, and we will not be responsible for the disclosure of your personal information.

11. Miscellaneous

11.1 This Privacy Agreement constitutes the entire agreement between you and us regarding the protection of personal information, and supersedes all previous oral or written agreements.

11.2 The conclusion, interpretation, and dispute resolution of this Agreement shall be governed by People's Republic of China laws.

11.3 If any provision of this Agreement is held to be invalid or unenforceable, it shall not affect the validity of the other provisions.

11.4 This Agreement shall come into force on the date you start using the APP. If you do not agree to any of the terms of this Agreement, please stop using the App immediately.

12. Account Cancellation Method

If you need to cancel your account, you can follow the steps below:

• Log in to your account.
• Click on the profile icon.
• On the profile page, click the "Logout" button.
• Follow the prompts on the page to cancel your account.